Sticky Websites

Why People Return to Websites

When you think of the word “sticky,” what comes to mind? A spilled soda, the surface of something you bought after you removed a sticker, or your hands after you peeled some fruit?

In the Internet industry, sticky refers to something that makes a person want to come back to a website. A sticky website stands out above the many thousands of other websites because it offers something unique and valuable.

Here are some ways to make your site sticky:

• Make your site clear and navigable. Have a short paragraph near the top introducing yourself. Make your best pages available with prominent links. Use an image of yourself and have your phone number, email and other contact information in a place the visitor can easily find them.
• Write an FAQ. It stands for Frequently Asked Questions and it is standard on all major websites. Don’t be intimidated, you can have an FAQ too. Think about what most people ask you most often. Write in clear terms and provide plenty of contact information where visitors can contact you for more information.
• Set up blogs and social media accounts. Blogs and social media accounts breathe life into your site, provide fresh information, and engage your readers. Plus it’s a lot of fun. Answer questions, start new discussion topics, and state your opinion about recent news. People will notice, and the search engines will too.
• Make sure your website reflects your personality. Are you a practical joker? Are you committed to your church? Maybe you are dedicated to making your community a better place. Giving your audience a window to your soul will make them want to do business with you.
• Get into video. That new cell phone of yours has incredible video capabilities. A YouTube account is free and super easy to use. Call a friend who will be your videographer and make some two-minute videos introducing your business.